Be independent with Blocks

save your time and relax

  • Independence on purchase

    Send your parcel to Blocks and pick it up when it's really convenient for you.

  • Handover of documents between each other

    A colleague is on homeoffice and you don't meet at work? Save him a handoff in Blocks.

  • Storage of personal belongings

    Blocks is a sidekick that will keep an eye on your personal valuables.

How to get my package delivered?

  1. Place your order on any e-shop as you are used to (you can write in the note that you want the package delivered to the Blocks box).
  2. When the courier calls to tell you that he is on his way with your package, tell him to leave it in the Blocks box.
  3. Immediately after the courier puts the parcel in the box, you will receive a SMS/notification with a PIN/QR code to pick it up. ✅


How to pass things to a colleague?

  1. On the Blocks screen, select "Deposit package".
  2. Enter the recipient's phone number.
  3. Select the size of the box and store the package.
  4. The recipient receives a message with an access code.

💙

Recipient not registered in Blocks? No problem, save the shipment to your phone number and forward the access code to them.



How do I store my personal belongings?

  1. On the Blocks screen, select "Deposit package".
  2. Enter your phone number.
  3. Select the size of the box and store the package.
  4. You will receive a message with the access code shortly.


How to pick up a delivery?

  1. On the Blocks screen, select "Pick-up package".
  2. Enter the PIN you received in the SMS or scan the QR code from the app.

💡 If you are near Blocks with your shipment, the app will offer you a pickup directly from your phone.



Contact


Didn't find the answer to your question? Feel free to contact us!

📞 Phone

🇨🇿 +420 910 880 205
🇸🇰 +421 232 606 244
🇬🇧 +44 20 3675 0470

Frequently asked questions (FAQ)

What is the Blocks app for?
Everything goes much faster! Open your box in one click directly from the app without having to touch anything. Plus, Blocks knows you're near your parcel and sends you a notification to open it quickly.

Where can I download the app?
The app is free to download on the App Store and Google Play.

Is there a charge for using the Blocks?
Of course not. It's free to use no matter how you use it. You only pay for the courier service you chose when ordering on the store.

Do I need to enter a country code when storing package?
This is not necessary when your phone number is in the same region as Blocks. For all other numbers, it is!

How do I know which box my shipment is in?
After entering the access code, your box will automatically open and an arrow on the display will guide you to it.

What size are the boxes?
Most Blocks have box sizes:
S: 32x16,5x51
M: 32x34,5x51
L: 32x70x51

Some also have XL:
XL: 68x70x51

How heavy a shipment can I send to Blocks?
What fits in the box, it can carry.

What if all the boxes are full or the shipment won't fit?
The Courier follows its internal policy. They will usually contact you by phone or arrive the next day.

How long can a shipment be in Blocks?
You will receive the first reminder for pick-up after 24 hours. As standard, the shipment can be in Blocks for up to 3 days. If you need to pick up a shipment later, contact the building administration and you will find common ground.

Can someone else pick up the package for me?
No problem! Just forward the PIN to the person to collect.

Do Blocks have a payment terminal/can cash on delivery?
Blocks does not have a payment terminal and cannot be used for COD shipments. This gives users an incentive to pick up their shipment as soon as possible and release it to you.

From which e-shop can I send a package to Blocks?
Any courier can deliver to Blocks from any e-shop.

How does the courier know to deliver to my box?
Your note with your order is a signal to any courier and a valid request to deliver to Blocks.
We're also currently working on integrations that will allow you to choose to save to your Blocks directly in your e-stores.

Where can I find Blocks?
The boxes are usually located at the entrance to the building. Alternatively, the receptionist will direct you.